SHIPPING & RETURNS

TERMS & CONDITIONS

  1. All products are delivered to the address provided by you when ordering.

  2. All orders will be treated and delivered as quickly as possible. We do our utmost best to deliver the goods within 5 working days.

  3. When you order a product that is temporarily not in stock, we will inform you when it will be available.

  4. If we are not able to deliver on time, we will always notify you before the end of the delivery period. If we do not, you can cancel your order for free. In that case we will refund you within 30 days after dissolution of the agreement.

  5. The shipment of goods is always at our risk. So you don’t have to worry about goods lost during transportation. If you, however, return goods to us because you prefer not to keep them, you will be responsible for the transportation

  6. From the moment the products are delivered to the address provided by you when ordering, you will be responsible for the products.

  7. The consumer, or any other person, needs to be present at the indicated address at the moment of the delivery.

  8. We try to deliver in a perfect state. After receiving your order, you need to immediately inspect the goods. If there are any defects you need to immediately notify us in writing info@duroskin.be.

  9. We can not be held responsible for failed deliveries when:

    1. The address you provided is wrong or old.

    2. Nobody is present at the indicated address to receive the delivery

  10. The total liability of us when breaching obligations remains limited to the value of the concerned goods

  11. Free shipping over 50 euro.